North American Technician Excellence (NATE) is a non-profit industry certification program for technicians in the heating, air conditioning, indoor air quality and refrigeration business. The organization was founded in 1997…

Make sure they are licensed. This is easy to do, just go to https://dopl.utah.gov/ and click on “Verify a License”. Make sure they employ NATE-certified technicians. Every major equipment manufacturer…

Unfortunately, furnaces and air conditioners don't last forever. Depending on the environment, usage, and service record a forced-air furnace or air conditioner should last between 15-18 years. Eventually, no matter…