We purchased our A/C through Just Right in 2018. We have intermittent service done as needed to keep things running smoothly. The office is always accommodating with scheduling and technicians are prompt and communicative about arrival times. We had Jose come out this time for a routine inspection of the A/C unit, and he took extra steps to look holistically at the entire air filtration system. His level of knowledge and ability to explain things were the best we’ve experienced with any technician. He spent considerable time exploring the entire HVAC system and alerted us to potential safety issues with our furnace. He even reached out to his supervisor to confirm his suspicions. Unfortunately, another company made some preventable installation errors of the furnace that resulted in an accelerated failure rate of our heat exchanger. Jose spent additional time working through repair options, as well as replacement scenarios. He was courteous, patient, professional, and the level of cleanliness was superb. We would recommend Just Right and their experienced techs to anyone. Thank you.
